Privacy Policy

1. Information we collect

We may collect information you provide directly (e.g., name, email, message when you contact us; details when you schedule a call or sign up for updates) and information we obtain automatically when you use our website (e.g., device and browser information, IP address, usage data), where applicable. When we work with you as a client, we may also process data that you or your systems make available to us in order to design, build, or operate automations and other deliverables—such data is handled in accordance with our engagement and your instructions.

2. How we use information

We use the information we collect to respond to inquiries, schedule and conduct meetings, send updates you have requested, provide and improve our services, comply with legal obligations, and protect our rights and the security of our systems. When we perform work for you, we use the data you provide only as necessary to deliver that work and as agreed with you.

3. Sharing with third parties

We may share information with third parties in the following circumstances:

• Service providers: We may use vendors and partners (e.g., hosting, email, scheduling, analytics, development tools) who process data on our behalf to operate our website and business. We require them to use the information only for the purposes we specify and in line with this policy.
• Client work: In the course of delivering automations, integrations, or other services, we may need to work with third parties on your behalf—for example, to configure or connect systems, use third-party APIs or platforms you use, or engage subcontractors or specialists where necessary. We do so only as needed to perform the work you have requested and in accordance with our agreements with you. Any such sharing is done with appropriate confidentiality and security measures.
• Legal and safety: We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of Kaitelos, our clients, or others.

Again, we do not sell your personal data. We retain flexibility to work with third-party tools and partners when necessary to serve our clients and run our business, subject to the safeguards above.

4. Data retention

We retain information for as long as needed to fulfill the purposes described in this policy, to comply with legal or contractual obligations, or as agreed with you for client work. When retention is no longer necessary, we delete or anonymize the data in accordance with our practices and applicable law.

5. Security

We take reasonable measures to protect the information we hold against unauthorized access, alteration, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security but we work to maintain appropriate safeguards.

6. Your rights and choices

Depending on where you are, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. You can contact us at hello@kaitelos.com to exercise these rights or ask questions. We will respond in accordance with applicable law. If you are in the European Economic Area or the UK, you may also have the right to lodge a complaint with a supervisory authority.

7. Cookies and similar technologies

Our website may use cookies and similar technologies for essential operation, preferences, and analytics. You can adjust your browser settings to limit or block cookies; some features may not work as intended if you do. We do not use cookies to sell your data.

8. International transfers

We may store or process information in the United States or other countries where our service providers operate. If you are located outside those jurisdictions, your information may be transferred to and processed in those countries. We take steps to ensure that such transfers are subject to appropriate safeguards where required by applicable law.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised. Continued use of our website or services after changes constitutes acceptance of the updated policy. For significant changes, we may provide additional notice where appropriate.

10. Contact

For privacy-related questions, requests, or concerns, contact us at hello@kaitelos.com.